Blog // April 07, 2014

Librarian design challenge #1: Library card onboarding

Here is my entry in the first ever “librarian design challenge” to design a library card onboarding experience. It is a long one-page application that mimics many of the single-page “call-to-action” pages you see so many of these days.

What I came up tries to address the following the things:

  • Why you might want a library card
  • How to tell if you’re eligible
  • What steps to take to get one

I tought it was important to imagine the process culminating in an automatically generated temporary number and triggering the creation of a physical card. Let’s see how I did.


Wireframe sketch of my library card onboarding page

I thought I would start off by showing the simple wireframe that I created for the page. I used the bluntest of blunt instruments–a Sharpie and a piece of paper.

There are a few changes between this and the “final version” you’ll see below. You can see that I decided to add in the map component afterwards. So, a simple arrow accomplished that fact.

Making this wireframe was a good reminder for me that easy to produce, low-fidelity documents like this can be just as helpful as fancy clickable prototypes when you’re thinking through an idea.


Mockup of my library card onboarding page

So, here is the mockup that I created from the wireframe. I decided not to build an actual HTML mockup and used Keynote instead. While I like “thinking in code”, it is also nice to have the freedom to move bits around on the screen with abandon.

As I made this mockup though, I tried to not to put anything too outlandish that couldn’t actually be created for a modern browser (or even a not-so-modern one).

A little self-evaluation

I was pretty pleased with what I came up with. It did end up being a bit more of a marketing page that I had originally intended, but I wanted to try to convey the “whys and wherefores” of signing up for a card in a pretty straightforward and conversational way.